Kaseya agent services9/28/2023 ![]() ![]() When asked whether they’ve lost or gained customers due to the Kaseya attack, 74% reported no change, while 18% gained customers and 9% lost customers.When asked about the level of fallout on their organization from the Kaseya attack, 42% said no impact, while 28% reported nominal impact and 25% reported moderate impact.This latest survey included questions addressing the Kaseya attack: To qualify for the quarterly MSP survey, respondents has to be an MSP, an MSSP, have a managed service business or have managed services as part of their portfolio. However, current and potential customers are voicing more concerns about cybersecurity.Ĭhannel Futures surveyed more than 200 organizations. Channel Futures’ latest benchmark MSP survey shows MSPs weren’t impacted much by last month’s Kaseya ransomware attack.
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